Management is Struggling

We, Mobile Transactions, are in a growth spurt where 40-50% monthly increases in customers is now the norm. Also now the norm is a tightening pain in my chest that arrives when I step into the office and dissipates only once I’ve poured myself an after-work cup of tea back at the apartment.

For me, this is basically was managing is: a certain form of psychologically-produced physical pain (clenched chest, for me, maybe headaches, or subtle nausea for others)—felt while endlessly struggling to keep things moving along as discouragement continuously ebbs and flows.

Easy outs to the responsibility of managing are:

  1. becoming an angry and irritable ogre;
  2. doing only the easiest, and thus most trivial of jobs;
  3. delegating tasks without a clue as to how they’ll be done or how you even want them to be done;
  4. many others.

Management: it’s not easy. Though I probably always thought it was. Worse, almost certainly, would be to have your own money invested as seed capital or shares. This hasn’t been me (at least for now).

And so, this is us: the Management Team. Slowly moving things forward, resisting discouragement, evading (by a half-step) becoming overwhelmed by To-Do lists, while trying to wring fulfillment out of what we’re doing. It’d be far too much pain for so little gain if there’s wasn’t something personally worthwhile to each of us in all of this.

We struggle along. Me too, with too much chest tension for a 27-year old.

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1 Response to “Management is Struggling”


  1. 1 Allison Langille April 9, 2010 at 2:44 pm

    Its hard to manage growth at that rate, but I think you can do it! I have been in that position before, in my days working with small business, so I understand how you feel. Remain calm and try to be as supportive and energizing as you can for the agents! Try and make as well informed and thoughtful decisions as possible, despite how run off your feet you’re feeling.

    Just consider us here in Toronto you’re cheer squad. :)

    Allison


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Working to include smallholder farmers in agricultural markets, we know there are no easy answers. This blog is a place to ask "What does it take to make it work?" and to share what we're seeing and learning.
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